Because some items with unknown shipping costs require you to first seek a shipping quote from us, by making use of the "Request Shipping Quote" button for such products. Such orders would be handled by email/phone.
Items that do have a known shipping cost can be ordered by customers on the website without the intervention of staff.
The general rule of thumb is:
Generally, no. We ship to you.
No, this is an online shop only. We ship Australia-wide and - at our discretion - also internationally.
If you do not already have an existing account with us, then go to the registration page and register using the same email address that you used to place your order with us previously. (Both the login and registration form appears on the same page, so make sure you are using the correct form.)
When you log into your new account, our system should be able to link up your previous guest orders with us (based on that email address) and you should be able to view them in the My Orders tab. There will be an option to download a tax invoice for each listed order.
If all else fails, you can contact us. However, it's good to be self-sufficient and it's worth having an account so you can revisit your order history any time you need to.
No, we do not offer Afterpay on our website currently. However, we do offer Zip, which is an Afterpay alternative, for purchases of up to $250 in value.
In order to use Afterpay, you can purchase from our eBay store, noting however, that our eBay prices are a little bit higher than those on our independent website, in order to cover our eBay selling-related fees.
|MOQ||Minimum Order Quantity applies to purchases of this item.|
|NQR||Not Quite Right. Full warranties usually still apply unless otherwise stated; refers to new or near-new, fully functional goods. Common NQR scenarios include items which have served as ex-demos/display models, may be out of their original box, or have superficial box damage; check with us for specifics.|
|OEM||Here and everywhere else, OEM stands for "Original Equipment Manufacturer". OEM components are official, genuine-branded parts (new and complete with standard warranties) that are packaged in a no-frills fashion, as they were originally intended for for distribution to companies who build systems. However, the computer industry does not enforce who can or can't buy OEM wares, so home users, feel free to take advantage of the economy of no-frills packaging for your favourite brands.|
Not now; maybe in future. However, we do offer third-party accessories that are compatible with Apple devices.