Contact Us

Before calling us, it is recommended that you email us (mail AT kalugi dot com dot au) the product details ahead of your call, specifically the SKU number and/or product page link. Trust us – this will avoid wasting time and help us to serve you faster.

Call Us (Australian customers)

Call us on 1300 KALUGI (1300 52 58 44) or (02) 8007 6871 from 9am-9pm (AEST/AEDT Sydney time), Mon-Sun, OR just use our contact form below any time.

Call Us (international customers)

If you are a customer from outside of Australia, we recommend using our contact form below to avoid international call rates. However, if the matter is urgent, you may call us on +612 8007 6871 – but you would need to abide by our time zone-specific opening hours above. Google what time it is in Sydney, Australia; we’re open from 09:00 to 21:00, 7 days a week.

Email us (all customers)

You may email us directly at mail AT kalugi dot com dot au, however, using the contact form below is recommended for a faster response time.

Contact Form (all customers)

We will return your message within 24 hours.

Your Details

Let us know how to get back to you.

See footnote below for help with phone number format.

How can we help?

Feel free to ask a question or simply leave a comment.


Guide to phone number format for Australian customers leaving their contact number:

Say for example your mobile number is 04XX XXX XXX. To write in international format, remove the 0 from the beginning and add a +61, turning it into +61 4XX XXX XXX.

Similarly, suppose you had a landline number: 02 XXXX XXXX becomes +61 2 XXXX XXXX.

Obviously, you would use your own area code.
Australian area codes are as follows:

Area code Region State or territory Capital city
02 Central East New South Wales, Australian Capital Territory Sydney, Canberra
03 South East Victoria, Tasmania Melbourne, Hobart
04 Mobile telephones Australia-wide
07 North East Queensland Brisbane
08 Central and West Western Australia, South Australia, Northern Territory Perth, Adelaide, Darwin
International customers: you will need to know your international phone number format if you want us to call you.