- H S25/01/21
I purchased a Netgear RAX200-100AUS Nighthawk AX11000 AX12, 12-Stream Tri-Band WiFi 6 Router XI3-RAX200-100AUS off Kalugi today and Peter was... read moreI purchased a Netgear RAX200-100AUS Nighthawk AX11000 AX12, 12-Stream Tri-Band WiFi 6 Router XI3-RAX200-100AUS off Kalugi today and Peter was amazing. His help, made my purchase experience, a wonderful one indeed. From the first phone call over the weekend to him, he assisted me with my purchase there and then, right up to ringing me Monday morning to confirm the product I was after was indeed in stock ... to sending me an invoice within 10 minutes, so I can pay immediately so the product will be shipped this afternoon.I couldn't be happier with their service and help and I was also thrilled with their price ... cheapest on the net by $50 (including postage) ... you've gotta love that! I wouldn't hesitate to recommend this company to anyone wanting to purchase their products off them.I'll write another review, once I receive the product I've ordered, but going on my experience today with them, I have every confidence, that it will be the same excellent service.Thank you Kalugi!Just an update on my review here ... I phoned Peter at Kalugi on Sunday, told them what I was after ... had a few questions to which Peter was extremely helpful over the phone. He said he will confirm the stock levels on the Nighthawk I was after, on Monday morning as the warehouse was closed over the weekend and that he would call me first thing.He called me Monday morning as promised, said he had 2 available ... he sent me an invoice for one of them within 10 minutes. I paid via Paypal and the order was sent that very afternoon from their Brisbane warehouse ... and I received it yesterday at 1pm from Fastway couriers.Absolutely fantastic service from start to finish and I couldn't be happier with my dealings from Kalugi. I'll definitely be doing business with them again, next time I need one of their products.CHEAPEST PRICE - FRIENDLY AND HELPFUL SERVICE - FAST DELIVERY ... what more could you want from this 5 star service? read less
waggles Williams25/12/20Above excellent and professional Customer Service, their prices are much cheaper than any other site i looked into, i... read moreAbove excellent and professional Customer Service, their prices are much cheaper than any other site i looked into, i ordered a laptop over the phone, it was at my door on the second day after placing the order..i couldn't be happier with this company and of course i highly recommend them....many thanks to you Peter Cao for your wonderful customer service... read less
Ifos Lezanova25/11/20I recently purchased a hp mini computer and hp elitedisplay monitor from Kalugi.com.au. I can only recommend Kalugi for their... read moreI recently purchased a hp mini computer and hp elitedisplay monitor from Kalugi.com.au. I can only recommend Kalugi for their service, communication and prices. I did my research and Kalugi came up best each time for price and availablity. I was a bit skeptical at first, it was a name I had not heard of, but I took the chance and I was not sorry. Well done Kalugi. read less
John Saxon25/11/20 -
Top shopping experience! An email to check if item was in stock was answered promptly and included a link directly... read moreTop shopping experience! An email to check if item was in stock was answered promptly and included a link directly to the product. When I purchased, immediate acknowledgement and in 24 hours package was handed over at my front door. Price was the best on a shopping search, too. Great work, Kalugi.com.au! read less
Chris Barclay25/10/20I purchased a Netcomm hybrid gateway from these guys and needed it sent to me in Queensland as promptly as... read moreI purchased a Netcomm hybrid gateway from these guys and needed it sent to me in Queensland as promptly as possible from Victoria. Now it has been hard to get anything quickly recently due to COVID related restrictions. Well the transaction was super easy, and the device arrived at lunchtime the following day via Toll Ipec. Talk about good service! I highly recommend you give these guys a go. A also paid using PayID which makes for an immediate cleared payment from anywhere. I cannot rate these guys highly enough. I am a very happy customer. read less
David Balfour25/10/20Effortless transaction, fast shipping, excellent customer service. Definitely would recommend these guys!
Anthony Forti25/09/20Wow!!!!!!! what service. Thank you, thank you. Kaludi communicated excellently. They were very knowledgeable about the products. I will definitely... read moreWow!!!!!!! what service. Thank you, thank you. Kaludi communicated excellently. They were very knowledgeable about the products. I will definitely use Kaludi again. AAAAA++++++++ read less
Surge Media25/08/20I purchased a Telstra 4GX WIFI PRO modem through Kalugi on EBay. The modem works wonderfully and has proven to... read moreI purchased a Telstra 4GX WIFI PRO modem through Kalugi on EBay. The modem works wonderfully and has proven to be much more reliable than the Plus modem. The fast to dispatch service and postage by Kalugi was excellent. Many Thanks. read less
David Attwell25/08/20I purchased a Lenovo Legion gaming laptop from Kalugi a couple months ago for a competitive price that quickly came... read moreI purchased a Lenovo Legion gaming laptop from Kalugi a couple months ago for a competitive price that quickly came within a few days of order (even during covid). That alone was good service however a bit over a month of having the monitor I noticed a single dead pixel, at which point I contact Kalugi with the details. We had a couple of emails back and forth then they raised a Lenovo support incident on my behalf. Not long after I sent(no expense) my laptop to Lenovo and had back within 2 days with a new screen.Overall a great purchasing and warranty experience with Kalugi! Would recomend. read less
Reilly Coughlin25/08/20 -
Purchased the item online from the eBay store. Item was as described and and was really happy with the transaction.Recommended Business
Shyam Vyas25/08/20My Mortar Max Motherboard arrived ontime and in good condition. I even received a phone call checking on things. Top... read moreMy Mortar Max Motherboard arrived ontime and in good condition. I even received a phone call checking on things. Top customer service and excellent delivery. I'll use again for sure read less
Jamie McLennan25/08/20Outstanding Customer Service and Highly Recommended !!!Friendly, helpful and super fast delivery. I had ordered a comparable product from... read moreOutstanding Customer Service and Highly Recommended !!!Friendly, helpful and super fast delivery. I had ordered a comparable product from a different vendor who messed me around with delays. I called and spoke with Peter - he took care of everything, followed-up as promised and the product was delivered pronto!I actually called Peter personally to tell him how happy I was with the transaction and what a great job he had done.I would highly recommend Kalugi and will definitely use them again when I'm looking for something they carry. read less
Steve H25/08/20I bought a Logitech keyboard from Kalugi and I was very pleased with everything about the purchase. In particular I... read moreI bought a Logitech keyboard from Kalugi and I was very pleased with everything about the purchase. In particular I was pleased with the packing (around the Logitech box) and the delivery time. Everything met or exceeded their advertised offering.I will look for Kalugi in future when I want to buy goods that they might sell and I recommend them to others. read less
Phil Leach25/08/20Absolutely amazing customer service, great products at a reasonable pricepoint and fantastic communications throughout. I would highly reccomend kalugi and... read moreAbsolutely amazing customer service, great products at a reasonable pricepoint and fantastic communications throughout. I would highly reccomend kalugi and look forward to doing business with you again in the future read less
Baz Bradford25/07/20